Where can I review board metrics?

On business and enterprise plans, board metrics can be viewed at the individual board level and board information and board metrics can be viewed at the organizational level.

Access Board Metrics at the Individual Board Level

Please note that individual board level metrics can only be accessed on upgraded business and enterprise plans, and can be accessed by board creators, board admins, and Org Admins. Individual board level metrics are not available on business trials.

To access board metrics for a specific board from the Dashboard:

  • Click the three dots to the right of the board and select Metrics.

To access board metrics for a specific board from the board:

  • Click the Settings button on the board that looks like a gear.

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  • Scroll down to the Data and Analytics section and, to the right of Board Metrics, select View.

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Board Metrics - Individual Board

The board metrics page for a specific board will default to showing metrics for the last 30 days. The time frame can be changed as well as whether data is shown per day, week, or month, and the metrics can be exported through clicking the down arrow.

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Metrics included:

  • Posts
  • Page views
  • New users
  • Average time on page
  • Referrals 

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Access Board Information at the Organizational Level

Please note that organizational level board information can only be accessed by Org Admins. This information is available on upgraded business and enterprise plans as well as business trials.

To access board information for your organization, in the Admin Panel select Metrics and then select the Boards tab.

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Board Information - Organizational Level

This page will default to showing details on all boards created in your organization within the last 30 days. The information can be exported through clicking the down arrow and the time frame can be changed.

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Board information included

  • Board title - links directly to the board
  • Board creator user name
  • Board creator email address
  • Recipient name
  • Recipient email address
  • Creation date
  • Number of posts
  • Latest post date

Access Organizational Level Board Metrics

Please note that organizational level board metrics can only be accessed by Org Admins. This is available on upgraded business and enterprise plans as well as business trials.

Select the Metrics tab in the Admin Panel to quickly see the number of boards and board posts created within the last 30 days. Change the time frame and click the check mark to view board metrics for the past week or a previous quarter, for example.

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Tip: If you're seeing that many of the boards in your organization tend to be the same kind of board, such as birthday boards (which are great!), consider creating work anniversary boards to increase engagement and boost morale. 

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