Here are your resources as enterprise and business plan holders & admins:
Enterprise admins:
Reach out to your personalized Customer Success Manager
24-hour support at help@kudoboard.com
Self-serve Support Center: https://support.kudoboard.com/hc/en-us
Business admins:
24-hour support at help@kudoboard.com
Self-serve Support Center: https://support.kudoboard.com/hc/en-u